Shipping Policy

Last updated: October 31, 2026

Catharina Henrique Jewel Gallery ships worldwide where Shopify Markets allow.

Shipping cost

Product prices are set to include shipping. Checkout shipping shows as free (USD $0) for eligible destinations.

Carriers

International orders are typically dispatched via express or tracked postal services such as DHL Express, FedEx Express, or an equivalent tracked courier, depending on destination and package value. A tracking number is emailed when available.

Processing & delivery time

Processing: 1–3 business days after payment confirmation.
Macao: typically 3–5 business days after dispatch.
International (express tracked): typically 5–12 business days after dispatch; standard tracked may take up to 7–21 business days depending on customs and destination.

Times are estimates, not guarantees. Customs inspections, holidays, and remote areas may add delay.

Insurance & customs

High-value shipments are packed securely. Where the carrier offers shipment insurance or declared value, we use it as appropriate for the order value. Import duties, taxes, or fees in your country remain the buyer’s responsibility unless a product page says otherwise.